Almost every business is technology-enabled in some way these days. Hair salons do their scheduling online, powerline workers train in VR, and pharmacists use AI systems to check for contraindications. There are very few businesses out there that could not…
Picard Day
There have been many great and memorable fictional leaders in my life: Kathryn Janeway, Kermit the Frog, and Jedediah Bartlett are instantly called to my mind. People (and frogs) like these are figures I can look to for inspiration. Their…
Asking For Feedback the Right Way
The vast majority of people will agree that feedback is the most important tool we have to improve ourselves and others. How else are you supposed to know if you’re doing a good job if nobody tells you? How are…
Keeping Culture Alive During Covidland
It’s been almost a year now since we closed our office and sent everyone home. The first few months were filled with uncertainty, change, and a fair dose of anxiety, but we got through it. It made us a stronger…
A Simple Communication Framework
The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw Why a Framework? The single most important thing that we do at work is communicating with other people. It’s generally how we are…
Writing an Introduction Email
It’s a new year, and hopefully a better one than 2020! COVID-life has gotten me a little out of the networking habit, so lately I have been spending more of my professional time talking to partners, colleagues, friends, and clients….