As a factor in (sales, service, software and technology adoption, costs, collaboration, innovation etc) The issue: What you don’t know CAN hurt you. We all wear blinkers (“blinders” in US English). These are hard-wired, in the sense that we can’t…
Issues in Creating Buy-in to New Software and Technology
There are few things more frustrating in business than putting in good new technology or software systems, and seeing them fail because your people will not use them. The industry failure rate for new implementations is estimated to be greater…